Hi guys;

We are trying to share some consumer information among ourselves. We have started a system on the facebook page where if you find a bargain any where in Barbados, at a shop, supermarket, store, gas station, market , where ever...you put it up on the face book consumer Watch Group page or send a message to us and we will put it up.we have had some response so far, so we are now asking you to do the same here on the blog.Keep the tips coming and maybe we can help each other a little bit in spending the few dollars we have

Electricity Rate Decision

As we all wait to see whether there will be a symbolic challenge to the FTC's decision on electricity rate increases there has been very little publicity of the fact that one of the Commissioners (Andrew Brathwaite) registered some serious reservations about the decision.

Not one to be a pessimist I do not expect that the FTC would every overturn its "own" decision. So protesting has a symbolic but no practical value. One intervenor who is also a lawyer has however told me there are several legal grounds to challenge the decision in the Supreme Court.

Although he does not use the words Mr. Brathwaite's reservations which are included in the decision can be interpreted to speak to the issue of Rate Shock. In either words he is saying aspects of the decision to increase rates go too far. Put another way some of the increases are too high and will have a serious impact on the categories of customers they relate to.

In the meantime as consumers I urge that we seek ways to lower our energy usage, among other approaches to reduce th impact of the FTC decision.

Hallam Hope
caritel@hallamhope.com

When will some business places learn about accepting or not accepting cheques

I am constantly amazed at the different systems some business places seek to put in place for the acceptance of cheques. The latest fiasco has been at gas stations.

Poor attendants!!!It appears they were told at a meeting not to accept cheques unless authorised to do so...fine...but please Mr. Manager you have to put a system in place.

At a gas station on highway 2 a...stickers were being given to customers whose cheques will be accepted. Of course the stickers ran out and customers were told that would not be a problem...

But when customers turned up at the pump and a less than friendly person ask: "Wha you paying wid..cash, cheque or credit cart?" and the customer says "cheque thank you". The gas attendant says.."hole on a minute ". Then he comes back and says the supervisor says "I cannot take your cheque" This has taken about 5 minutes already.

So the customer smiles and in her best voice she says" and why not"..the attendant says" don't ask me ask the supervisor". Well by now , the customer hair is standing straight. However she gets out of the car and goes to speak to the supervisor. To make a long story short, the supervisor says that the manager sent out a memo saying not to take cheques unless they are authorised.
The customer says well how do you go about finding out whether your cheque is authorised. Believe it or not the supervisor says.."I dont' know". Well the customer just pranced out the building and left the gas station.
Come on guys..Surely we can do better than this. I have heard of other gas stations asking you to fill in a form that has on your bank manager's name, your bank account number, etc etc.
Not to mention the supermarkets who ask you for ID even though the cheque is a company cheque.
I know that many businesses are ending up with RUBBER CHEQUES, but guys you make the decision to take or not to take....no matter how much ID and authorization you think you have, the cheque will still bounce and you will still have to go through the tedious process of trying to recover your money...It is something that goes with the territory so deal with it

Telephone rates rising

If you did not notice the advertisments telephone rates are rising. Effective March 1st, 2010 we will be paying a new basic residential telephone rate of 41 dollars and 21 cents. This is an increase of 4.295 per cent if my maths is correct. LIME could have opted for 4.5 per cent so let's give thanks and praises (not literally). The previous Price Cap ruling by the Fair Trading Commission granted the company a seven per cent increase which created a strong wave of protest from several of us. Following various submissions when that came up for review a rate freeze was granted for a while and now the remainer of the Price Cap period will see this recent price announcement.
So apart from budgeting, including for the new electricity rates which are even more of a burden, what can ordinary citizens do? Well we need to spend some time understanding the issues. Secondly we need to lobby for a better deal. The fact that a partial price freeze was given is some indication that not everything falls on deaf ears at the FTC.
The Commission however appears far more conservative than in the past hence research is needed for the future revision.