Victory for the Consumer

Well guys..


After contacting the cell phone provider service centre, and explaining the situation re the wrong money being credited to cell phone 254-8630 I was pleasantly surprised about the result.

The representative from Cable and Wireless was very sympathetic but firm. She explained that the policy of the firm was that they generally speaking did not transfer "error credit" unless it was done by the vendor . she explained the many difficulties that they have had with this type of transaction, but after I explained the special circumstances she said she would refer it to her supervisor.

she did so and moments ago, the moneis was credited to my phone.

good job ..Cable and Wireless
And consumers..if you don't stand up for yourself..no one else has to.

Thanks to all those who gave me advise and lets mark this one down to a victory for consumers.

Well, the Barbados Hotel and Tourism Association (BHTA) wants workers to be paid based on productivity. We know there are many challenges with measuring productivity. What about management productivity and efficiency which also have an impact on the bottom line. Let's all work harder, hope we get recognition and proper management and low productivity it not located at the top of the stream.
Did Cable & Wireless Barbados say how many workers are to be laid off. This after announcing with smiles, even fatter profits earned off the backs or fingers of consumers. So staff work hard, the company makes super profits and then the staff are rewarded with what? Layoffs. And what will be the impact of the layoffs on customer service?
Thanks to the Business Authority for publishing a letter from me on consumer concerns about lack of information from the Fair Trading Commission (FTC). The FTC says it wants to hear from consumers but isn't prepared to provide them with information so they may comment based on substance. What does the Mission Statement of the FTC say? That it will be transparent.
Eight out of 12 QEH ambulances are not working.What is the response from CEO Winston Collymore?"If you look at any ambulance service, even in advanced countries, there are always a number of them in the garage because they take a heavy pounding."Well so much for responsibility, health care and the old folk who cannot pay to get to the hospital.

Posted by A CONSUMER

Wages, layoffs and ambulance service

Wages, layoffs and ambulance service
Well, the Barbados Hotel and Tourism Association (BHTA) wants workers to be paid based on productivity. We know there are many challenges with measuring productivity. What about management productivity and efficiency which also have an impact on the bottom line. Let's all work harder, hope we get recognition and proper management and low productivity it not located at the top of the stream.Did Cable & Wireless Barbados say how many workers are to be laid off. This after announcing with smiles, even fatter profits earned off the backs or fingers of consumers. So staff work hard, the company makes super profits and then the staff are rewarded with what? Layoffs. And what will be the impact of the layoffs on customer service?Thanks to the Business Authority for publishing a letter from me on consumer concerns about lack of information from the Fair Trading Commission (FTC). The FTC says it wants to hear from consumers but isn't prepared to provide them with information so they may comment based on substance. What does the Mission Statement of the FTC say? That it will be transparent.Eight out of 12 QEH ambulances are not working.What is the response from CEO Winston Collymore?"If you look at any ambulance service, even in advanced countries, there are always a number of them in the garage because they take a heavy pounding."Well so much for responsibility, health care and the old folk who cannot pay to get to the hospital.