Victory for the Consumer

Well guys..


After contacting the cell phone provider service centre, and explaining the situation re the wrong money being credited to cell phone 254-8630 I was pleasantly surprised about the result.

The representative from Cable and Wireless was very sympathetic but firm. She explained that the policy of the firm was that they generally speaking did not transfer "error credit" unless it was done by the vendor . she explained the many difficulties that they have had with this type of transaction, but after I explained the special circumstances she said she would refer it to her supervisor.

she did so and moments ago, the moneis was credited to my phone.

good job ..Cable and Wireless
And consumers..if you don't stand up for yourself..no one else has to.

Thanks to all those who gave me advise and lets mark this one down to a victory for consumers.